Services | VSRI

Independent Assessments

We offer unbiased, evidence-based assessments that reflect the real cost of quality repair work. Ideal for:

Third-party claims
Dispute resolution
Legal proceedings
Post repair inspections

Our services include:

Labour rate validation (using accountant-calculated or benchmark industry data)
On-site or desktop assessments
Legal-grade reporting with photo and technical evidence
Tailored support for legal professionals and repair shops

Litigation Support & Third-Party Recovery

Our assessments support fair recovery claims and litigation processes. We provide:

Reports prepared under the Expert Witness Code of Conduct (Form 44A)
Structured, court-ready documentation easy to understand
Technical support for legal claims, third-party disputes, and valuation concerns
Experience across legal forums, including Magistrates Court

Our Assessment Process line

Initial
EngagementCollect incident data, background and prior correspondence
Visual & Technical
ReviewPerform remote or on-site inspection with documentation
Repair Viability
AssessmentDetermine repair or total loss with supporting data
Post-Repair
AuditsCheck workmanship, safety and compliance of completed repairs (if required)
Legal
ReportingDeliver reports suitable for use in court or disputes

Legal Support

Expert Assessments That Stand in Court

VSRI delivers assessments that are fully compliant with legal expectations:

Formatted and structured under Form 44A: Expert Witness Code of Conduct
Based on documented, objective findings
Legally admissible in court proceedings
Labour rates supported by accountant verification or industry averages

We regularly assist with:

Third-party recovery disputes
Repairer underpayment or hourly rate challenges
Total loss valuation disagreements
Disputes involving substandard or unsafe repairs

We do not speculate—we provide clear, defensible facts that stand up to scrutiny.

Understanding Independent Assessments: The VSRI Advantage

When a collision occurs, repairers and vehicle owners are often unsure whether repairs are viable or if a vehicle is a write-off. VSRI brings clarity. We assess:

Cost of parts and labour
Repair feasibility
Vehicle safety and compliance

Our independent, expert reporting helps support fair settlements and legal recovery.

What Sets Independent Assessors Apart

Precision. Transparency. Real-World Knowledge.

VSRI is not influenced by insurer cost targets. Our assessments reflect:

Actual vehicle damage
Real-world repair challenges
Modern repair feasibility
Real-world estimating and repair knowledge

Why Modern Repairs Are More Complex

Today’s vehicles contain advanced components and materials that increase cost and complexity. Common factors include:

ADAS systems requiring recalibration after minor impacts
High-voltage EV systems that demand certified handling
Sensor and radar integration in bumpers and windscreens
OEM software restrictions requiring dealership-level access
Eco-compliant paint systems needing precise refinishing

The Need for True Hourly Cost Recognition

Repairers often operate under tight margins. VSRI supports labour rates that:

Reflect technician wages, tooling, and operational overheads
Are supported by verifiable business data
Promote sustainable workshop operations